Mobility Scooter Insurance
Used, Pre-Owned, Pre-Loved & Second-Hand Mobility Scooter Insurance
1 Month FREE Insurance with Every Scooter & Powerchair
We include 1 month FREE Insurance Plus cover with every used mobility scooter and powerchair purchased from us.
This cover is arranged through Mark Bates Ltd, one of the UK’s leading specialist mobility insurance providers, giving you immediate protection and peace of mind from the day your scooter or powerchair is delivered.
What Your FREE 1-Month Insurance Plus Policy Covers
Your complimentary Insurance Plus policy typically includes:
✔ Public Liability Cover
Protection up to £2,000,000 if you accidentally injure someone or damage their property while using your scooter or powerchair.
✔ Accidental Damage Cover
Covers repair costs if your scooter or powerchair is accidentally damaged.
✔ Theft Cover
Protection if your scooter or powerchair is stolen (subject to policy terms and security requirements).
✔ Fire & Flood Damage
Cover for loss or damage caused by fire or flooding.
✔ Vandalism
Protection against malicious damage.
✔ Personal Accident Cover
Provides a benefit in the event of a serious injury while using your mobility product.
✔ Breakdown & Recovery Assistance
Help with recovery should your scooter break down away from home (distance limits and terms apply).
✔ New-for-Old Replacement (Subject to Terms)
If your scooter is written off within a specified period, replacement may be provided (subject to policy conditions and eligibility).
✔ European Cover
Limited cover when travelling in Europe (typically up to 90 days per policy year).
Full terms, conditions, excesses and security requirements apply. Policy wording is available on request.
Continue Your Cover – 12 Month Insurance Plus Policy
At the time of purchase, you can choose to upgrade to a full 12-month Insurance Plus policy for uninterrupted protection beyond the free month.
Alternatively, you may extend the policy once your complimentary month has elapsed.
We strongly recommend arranging continuation before the first month ends to avoid any gap in cover.
Why Choose Insurance Plus?
While your scooter or powerchair includes our limited mechanical warranty, that warranty does not cover:
- Accidental damage
- Theft
- Fire or flood damage
- Public liability claims
- Vandalism
- Personal accident protection
Insurance Plus fills those gaps.
Key Benefits at a Glance
| Feature | Included |
| Public Liability (up to £2m) | ✔ |
| Accidental Damage | ✔ |
| Theft Protection | ✔ |
| Fire & Flood Damage | ✔ |
| Vandalism | ✔ |
| Personal Accident | ✔ |
| Breakdown Recovery | ✔ |
| European Travel Cover | ✔ |
This means you’re protected not just against faults — but against the unexpected.
Who Is This Insurance Suitable For?
Insurance Plus may be particularly beneficial if you:
- Regularly use your scooter outdoors or in public places
- Store your scooter outside or in a communal area
- Travel with your mobility equipment
- Want protection against costly theft or accidental damage repairs
- Want liability protection when using your scooter in public
Making an Informed Decision
The free 1-month policy gives you the opportunity to experience the benefits of specialist mobility insurance at no cost.
You can then decide whether continuing with a full 12-month policy suits your needs and budget.
The cost of the full 12 months Insurance Plus policy is £135 payable in full at time of purchase, however, after the free month has elapsed, this can be renewed directly via Mark Bates who can arrange monthly terms if required.
Shop With Reassurance
90 Days Free Warranty
Fully Serviced and Cleaned
Complete 15 Point Check
GOOD Based on 23 reviews Posted on A J BTrustindex verifies that the original source of the review is Google. Absolutely outstanding. They collected my power chair, serviced it, fitted new batteries and returned it just as good as new. All of the lads I dealt with were friendly, knowledgeable and i wasnt pressured into buying any extras. I couldn't be happier.Posted on Mark David gibbonsTrustindex verifies that the original source of the review is Google. Couldn't of been more helpful , great staff very polite and friendly and the y know a thing or two about mobility scooters .Posted on Neil EganTrustindex verifies that the original source of the review is Google. Staff very knowledgeable and decent price on the scooters ..Posted on tracy wardTrustindex verifies that the original source of the review is Google. Outstanding and friendly service - went in today to purchase a lightweight wheelchair for my nana. The salesman could not have been more helpful showing me various designs starting off with the cheapest model. He listened to my needs and advised accordingly. Could not thank him enough I left with a perfect wheelchair. Thank you so much.Posted on Lisa ReidTrustindex verifies that the original source of the review is Google. My scooter suffered a puncture during my holiday in Northumberland. I rang Mobility Direct and then visited the same morning. They fixed my puncture whilst I waited and only charged me £15! I am delighted with this excellent service and I will be able to continue my holiday. Thank youPosted on george bloomfieldTrustindex verifies that the original source of the review is Google. Friendly staff, I was looking for a mobility scooter of which they have a large choice.Posted on julie britonTrustindex verifies that the original source of the review is Google. The sale lads are good and nice well dressed caindon respectablePosted on Brenda TaylorTrustindex verifies that the original source of the review is Google. Excellent service, very professional.